Usability research¶

Feedback from users is very important for us because OpenAtlas exists to make their work with research data possible and easier.
There are many ways to get feedback and one approach is to sit together with users working with OpenAtlas, observe their workflow and ask questions.
This draft is a guideline to interview users and analyze their workflow in a structured way. Resulting protocols can be added to the meetings page.

Usability research meeting 2024-xx-xx¶

Location:
Updated information in the course of the meeting is in color and/or marked with an ✅. Every participant is welcome to add and adapt.

Participants¶

• OpenAtlas:

General¶

• Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous
• What is planned to be worked on and which source material is used
• How does work begin, e.g. using bookmarks, already logged in, ...

Technical information¶

Used features¶

User information¶

• Since when are they using OpenAtlas
• Which project is worked on currently
• What is liked/disliked
• Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks)
• What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...)
• Are there known bugs, if yes what prevented reporting
• Are they feel included in the development process

Feedback and additional observations¶

Concluding remarks¶