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Bug #2313

closed

IIIF viewer issues at ACDH-CH servers

Added by Alexander Watzinger 6 months ago. Updated 6 months ago.

Status:
Closed
Priority:
Normal
Category:
IIIF
Target version:
-
Start date:
2024-06-13
Estimated time:
Found in version:

Description

There seems to be some issues regarding IIIF viewers in Back and Frontends, limited to the servers located at the ACDH-CH.
We are looking into it currently and hope to solve them soon.

Actions #1

Updated by Alexander Watzinger 6 months ago

I figured out the problem. The IIIF server itself works fine, e.g. the image provide at the detail view but on the ACDH-CH server its not possible to get the manifest needed by the IIIF viewer.
I suspect this to be a new restriction policy by the ARZ and will try to solve this somehow but it's definitely not a software or server issue itself.

Actions #2

Updated by Alexander Watzinger 6 months ago

  • Tracker changed from Bug to Feature
  • Subject changed from IIIF viewer issues at ACDH-CH servers to Enable IIIF viewer at ACDH-CH servers

I now managed to implement a workaround which I'm not happy with but at least people can continue working.
That's why I keep this issue open but turnend it into a feature because this has to be solved on ACDH-CH/ARZ server side.

Actions #3

Updated by Alexander Watzinger 6 months ago

  • Tracker changed from Feature to Bug
  • Subject changed from Enable IIIF viewer at ACDH-CH servers to IIIF viewer issues at ACDH-CH servers
  • Status changed from In Progress to Closed
  • Target version deleted (8.7.0)

In the end it turned out the issues was with the ACDH-CH server infrastructures (so suspecting ARZ wasn't justified).
After adapting some IPs for DNS it seems to work fine again.
Closing, and turning it into a bug again (but without target version because wasn't a software bug).

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