Meeting 2024-07-16 » History » Revision 5
Revision 4 (Alexander Watzinger, 2024-07-17 20:02) → Revision 5/6 (Bernhard Koschiček-Krombholz, 2024-07-17 23:22)
h1. Usability research meeting 2024-07-16
Location: NHM
Updated information in the course of the meeting is %{color:green}in color% and/or marked with an ✅. Every participant is welcome to add and adapt.
h3. Participants
* *OpenAtlas*: Alexander Watzinger
* *NHM*: Celestine Posch
h3. General
* Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous ✅
* What is planned to be worked on and which source material is used
%{color:green}Checking former entries and entering new events, e.g. movement from already prepared notes but also adding information from additional research done while entering.%
* How does work begin, e.g. using bookmarks, already logged in, ...
%{color:green}Selecting physical notes (story board like), starting the browser and selecting from address bar history what was last worked on.%
h3. Technical information
|_<. |_<.Answer |_<.Info|
|Device |Laptop |with big external monitor and keyboard|
|Operating system |Windows 11 ||
|Browser |Edge ||
|Screen resolution|1920x1080 ||
|OpenAtlas version|uni:version:8.6.0|develop version|
|UI language |English ||
h3. Used features
|_<. |_<.Answer |_<.Info|
|Redmine |Yes |using it mostly bITEM specific|
|Manual |No |but seemed to be aware of it, used and appreciated mouse over information in forms|
|Newsletter |No ||
|Bookmarks |No |wasn't aware of this feature|
|Notes |No |wasn't aware of this feature|
h3. User information
* Since when are they using OpenAtlas %{color:green}-> for about 10 month with gradual rising task complexity%
* Which project is worked on currently %{color:green}-> "bITEM":http://bitem.at% "bITEM":http://bitem.net%
* What is liked/disliked %{color:green}-> see additional outcome%
* Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks) %{color:green}-> see additional outcome%
* What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...) %{color:green}-> talks to Stefan Eichert because of instant availability (same office), he is the project lead and of course an expert in OpenAtlas%
* Are there known bugs, if yes what prevented reporting %{color:green}-> No, the user experience was entirely bug-free%
* Are they feel included in the development process %{color:green}->Yes, naturally because of the proximity to Stefan Eichert%
h3. %{color:green}Feedback and additional observations%
* *Performance*: some views took long to load, especially updating events took a few seconds
-> may be solved with #2300: Load form tables dynamically
* *Translations*: for description translations a workaround (special character sequences in description field) was used but seemed unhandy and error prone
-> could be solved with #1925: Multi language support for data entering
* *Description*: the description field was noted as too small
-> an issue was created: #2327
* *Table views*: it was noted that filter functions would be helpful
-> an issue for this already exists: #998 (the oldest open one)
* *Event views*: it was noted that it's difficult to know which (sub) class e.g. an existing event might be
-> an issue was created: #2328
* *Profile*: the time module was activated but not needed and there seemed no awareness that it could be turned off to make for a less cluttered user interface
* *Move*: confusing workflow for adding moving persons/groups
-> This is an older (unsolved) discussion but I put it on the agenda of the next developer meeting
h3. %{color:green}Concluding remarks%
* Thanks a lot to Celestine for taking the time and volunteering for our first structured user research interview
* Results were very interesting. There were new ideas for improvement and also confirmation of existing ideas
* Celestine seemed comfortable using and navigating OpenAtlas
* I (Alex) liked the reported bug-free experience, especially considering that Celestine mostly works with a not (yet) released development version