• Table of contents
• Access
• New Issue
• Fields
  • Subject (important)
  • Description (important)
  • Tracker
  • Status
  • Priority
  • Assignee
  • Target version
  • Found in Version
• Roadmap
• Cooperation

Access¶

To create an issue you'll have to be a registered user. You can create an account at https://redmine.openatlas.eu/account/register. It will take a few hours up to a few days to get activated.

New Issue¶

• You can create a new issue in a project by clicking on + New Issue in the menu
• An issue can be created for a bug, a feature, a question or anything project related you would like to keep track of
• Please make sure that your issue hasn't already been reported to avoid duplicates

Fields¶

The important ones are subject and description, when in doubt leave the other fields empty.

Subject (important)¶

A short description e.g. "Search function for people"

Description (important)¶

Describe your request or problem and provide an URL. A lot of information e.g. which version you use is available with just an URL.
If it is a bug the more information the better. E.g. if a button isn't working as expected providing the following would be very helpful:

• The error message
• Which operating system
• Which browser/version
• A screenshot

For text formatting you can refer to the Redmine documentation

Tracker¶

This field is used to describe the type of issue.

Bug	If you found an error.
Feature	If you want a new feature e.g. you would like a search function for a list view.
Question	If you want to ask something
Administration	Administrative tasks e.g. a server upgrade or planning an event

Status¶

Leave on new if it's not yours to work on.

New	It's a new issue.
Acknowledged	It has been seen and accepted.
Assigned	Someone is assigned to work on it.
In progress	Someone began working on it.
Resolved	It's dealt with but not closed, e.g. performance changes but it still has to be tested.
Closed	The issue has been successfully dealt with. In case the issue isn't solved it will be reopened.
Rejected	The issue was rejected with an explanation, e.g. it is not possible for technical reasons.
Duplicate	The issue was already reported.

Priority¶

This field is not in use, since the priority of issues is determined through their placement in the roadmap. However, because this field can't be removed in Redmine it is still available and "normal" is the only available option.

Assignee¶

Choose yourself if you want to work on it, leave it empty otherwise.

Target version¶

Leave empty. It's for internal project planning.

Found in Version¶

This field is only available for bugs and used to track the version where the bug was found.

Roadmap¶

Which features are planned for future releases can be seen on the Roadmap.
Please note that development on the OpenAtlas project is a fluid process and milestones will change depending on factors such as:

• New feature requests and bug reports
• Available resources and funding
• Dependencies between issues

Cooperation¶

At this field the relevant cooperation might be specified.