Meeting 2024-07-16 » History » Version 2
Alexander Watzinger, 2024-07-17 19:33
| 1 | 1 | Alexander Watzinger | h1. Usability research meeting 2024-07-16 |
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| 2 | |||
| 3 | Location: NHM |
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| 4 | Updated information in the course of the meeting is %{color:green}in color% and/or marked with an ✅. Every participant is welcome to add and adapt. |
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| 5 | |||
| 6 | h3. Participants |
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| 7 | |||
| 8 | * *OpenAtlas*: Alexander Watzinger |
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| 9 | * *NHM*: Celestine Posch |
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| 10 | |||
| 11 | h3. General |
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| 12 | |||
| 13 | * Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous ✅ |
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| 14 | * What is planned to be worked on and which source material is used |
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| 15 | %{color:green}Checking former entries and entering new events, e.g. movement from already prepared notes but also adding information from additional research done while entering.% |
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| 16 | * How does work begin, e.g. using bookmarks, already logged in, ... |
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| 17 | %{color:green}Selecting physical notes (story board like), starting the browser and selecting from address bar history what was last worked on.% |
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| 18 | |||
| 19 | h3. Technical information |
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| 20 | |||
| 21 | |_<. |_<.Answer |_<.Info| |
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| 22 | |Device |Laptop |with big external monitor and keyboard| |
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| 23 | |Operating system |Windows 11 || |
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| 24 | |Browser |Edge || |
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| 25 | |Screen resolution|1920x1080 || |
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| 26 | |OpenAtlas version|uni:version:8.6.0|develop version| |
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| 27 | |UI language |English || |
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| 28 | |||
| 29 | h3. Used features |
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| 30 | |||
| 31 | |_<. |_<.Answer |_<.Info| |
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| 32 | |Redmine |Yes |using it mostly bITEM specific| |
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| 33 | |Manual |No |but seemed to be aware of it, used and appreciated mouse over information in forms| |
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| 34 | |Newsletter |No || |
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| 35 | |Bookmarks |No |wasn't aware of this feature| |
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| 36 | |Notes |No |wasn't aware of this feature| |
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| 37 | |||
| 38 | h3. User information |
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| 39 | |||
| 40 | * Since when are they using OpenAtlas %{color:green}-> for about 10 month with gradual rising task complexity% |
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| 41 | * Which project is worked on currently %{color:green}-> "bITEM":http://bitem.net% |
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| 42 | * What is liked/disliked %{color:green}-> see additional outcome% |
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| 43 | * Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks) %{color:green}-> see additional outcome% |
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| 44 | * What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...) %{color:green}-> talks to Stefan Eichert because of instant availability (same office), he is the project lead and of course an expert in OpenAtlas% |
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| 45 | * Are there known bugs, if yes what prevented reporting %{color:green}-> No, the user experience was entirely bug-free% |
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| 46 | * Are they feel included in the development process %{color:green}->Yes, naturally because of the proximity to Stefan Eichert% |
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| 47 | |||
| 48 | h3. %{color:green}Feedback and additional observations% |
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| 49 | |||
| 50 | * *Performance*: some views took long to load, especially updating events took a few seconds |
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| 51 | -> may be solved with #2300: Load form tables dynamically |
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| 52 | * *Translations*: for description translations a workaround (special character sequences in description field) was used but seemed unhandy and error prone |
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| 53 | -> could be solved with #1925: Multi language support for data entering |
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| 54 | * *Description*: the description field was noted as too small |
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| 55 | -> an issue to solve this was created: #2327 |
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| 56 | * *Table views*: it was noted that filter functions would be helpful |
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| 57 | -> an issue for this already exists: #998 (the oldest open one) |
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| 58 | * *Event views*: it was noted that it's difficult to now which (sub) class e.g. an existing event might be |
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| 59 | -> an issue for this was created: #2328 |
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| 60 | 2 | Alexander Watzinger | * *Profile*: the time module was activated but not needed and there seemed no awareness that it could be turned off to make for a less cluttered user interface |
| 61 | * *Move*: confusing workflow for adding moving persons/groups |
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| 62 | -> This is an older (unsolved) discussion but I put it on the agenda of the next developer meeting |
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| 63 | 1 | Alexander Watzinger | |
| 64 | h3. %{color:green}Concluding remarks% |
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| 65 | |||
| 66 | * Thanks a lot to Celestine for taking the time and volunteering for our first structured user research interview |
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| 67 | * Results were very interesting. There were new ideas for improvement and also confirmation of existing ideas |
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| 68 | * Celestine seemed comfortable using and navigating OpenAtlas |
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| 69 | * I (Alex) liked the reported bug-free experience, especially considering that Celestine mostly works with a not (yet) released development version |