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Meeting 2024-07-16 » History » Version 2

Alexander Watzinger, 2024-07-17 19:33

1 1 Alexander Watzinger
h1. Usability research meeting 2024-07-16
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Location: NHM
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Updated information in the course of the meeting is %{color:green}in color% and/or marked with an ✅. Every participant is welcome to add and adapt.
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h3. Participants
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* *OpenAtlas*: Alexander Watzinger
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* *NHM*: Celestine Posch
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h3. General
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* Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous ✅
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* What is planned to be worked on and which source material is used
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  %{color:green}Checking former entries and entering new events, e.g. movement from already prepared notes but also adding information from additional research done while entering.%
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* How does work begin, e.g. using bookmarks, already logged in, ...
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  %{color:green}Selecting physical notes (story board like), starting the browser and selecting from address bar history what was last worked on.%
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h3. Technical information
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|_<.              |_<.Answer        |_<.Info|
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|Device           |Laptop           |with big external monitor and keyboard|
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|Operating system |Windows 11       ||
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|Browser          |Edge             ||
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|Screen resolution|1920x1080        ||
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|OpenAtlas version|uni:version:8.6.0|develop version|
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|UI language      |English          ||
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h3. Used features
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|_<.              |_<.Answer        |_<.Info|
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|Redmine          |Yes              |using it mostly bITEM specific|
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|Manual           |No               |but seemed to be aware of it, used and appreciated mouse over information in forms|
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|Newsletter       |No               ||
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|Bookmarks        |No               |wasn't aware of this feature|
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|Notes            |No               |wasn't aware of this feature|
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h3. User information
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* Since when are they using OpenAtlas %{color:green}-> for about 10 month with gradual rising task complexity%
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* Which project is worked on currently %{color:green}-> "bITEM":http://bitem.net%
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* What is liked/disliked %{color:green}-> see additional outcome%
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* Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks) %{color:green}-> see additional outcome%
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* What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...) %{color:green}-> talks to Stefan Eichert because of instant availability (same office), he is the project lead and of course an expert in OpenAtlas%
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* Are there known bugs, if yes what prevented reporting %{color:green}-> No, the user experience was entirely bug-free%
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* Are they feel included in the development process %{color:green}->Yes, naturally because of the proximity to Stefan Eichert%
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h3. %{color:green}Feedback and additional observations%
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* *Performance*: some views took long to load, especially updating events took a few seconds
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  -> may be solved with #2300: Load form tables dynamically
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* *Translations*: for description translations a workaround (special character sequences in description field) was used but seemed unhandy and error prone
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  -> could be solved with #1925: Multi language support for data entering
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* *Description*: the description field was noted as too small
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  -> an issue to solve this was created: #2327
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* *Table views*: it was noted that filter functions would be helpful
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  -> an issue for this already exists: #998 (the oldest open one)
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* *Event views*: it was noted that it's difficult to now which (sub) class e.g. an existing event might be
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  -> an issue for this was created: #2328
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* *Profile*: the time module was activated but not needed and there seemed no awareness that it could be turned off to make for a less cluttered user interface
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* *Move*: confusing workflow for adding moving persons/groups
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  -> This is an older (unsolved) discussion but I put it on the agenda of the next developer meeting
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h3. %{color:green}Concluding remarks%
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* Thanks a lot to Celestine for taking the time and volunteering for our first structured user research interview
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* Results were very interesting. There were new ideas for improvement and also confirmation of existing ideas
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* Celestine seemed comfortable using and navigating OpenAtlas
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* I (Alex) liked the reported bug-free experience, especially considering that Celestine mostly works with a not (yet) released development version