Usability research » History » Version 1
Alexander Watzinger, 2024-07-12 11:04
| 1 | 1 | Alexander Watzinger | h1. Usability research |
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| 3 | Feedback from users is very important for us because OpenAtlas exists to make their work with research data possible and easier. |
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| 4 | There are many ways to get feedback and one approach is to sit together with users working with OpenAtlas, observe their workflow and ask questions. |
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| 5 | This draft is a guideline to interview users and analyze their workflow in a structured way. Resulting protocols can be added to the meetings page. |
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| 7 | h3. Start at the beginning |
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| 9 | * Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous |
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| 10 | * What is planned to be worked on and which source material is used |
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| 11 | * How does work begin, e.g. are they using bookmarks, are they logged in already, ... |
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| 13 | h3. General information |
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| 14 | |||
| 15 | * Date |
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| 16 | * User |
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| 17 | * Project |
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| 19 | h3. Technical information |
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| 21 | * Device (pc, laptop, ...) |
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| 22 | * Operating system |
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| 23 | * Browser |
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| 24 | * Screen resolution |
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| 25 | * OpenAtlas version |
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| 26 | * UI language |
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| 28 | h3. User information |
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| 30 | * Since when are they using OpenAtlas |
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| 31 | * Is the newsletter activated |
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| 32 | * Are bookmarks used |
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| 33 | * Are notes used |
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| 34 | * What is liked/disliked |
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| 35 | * Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks) |
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| 36 | * Which feedback options are used, what is the workflow when questions or problems arise (manual, Redmine issues, mail, asking colleagues, ...) |
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| 37 | * Are there known bugs, if yes what prevented reporting |
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| 38 | * Are they feel included in the development process |