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Usability research » History » Version 3

Alexander Watzinger, 2024-07-17 19:15

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h1. Usability research
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Feedback from users is very important for us because OpenAtlas exists to make their work with research data possible and easier.
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There are many ways to get feedback and one approach is to sit together with users working with OpenAtlas, observe their workflow and ask questions.
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This draft is a guideline to interview users and analyze their workflow in a structured way. Resulting protocols can be added to the meetings page.
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h1. Usability research meeting 2024-xx-xx
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Location: 
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Updated information in the course of the meeting is %{color:green}in color% and/or marked with an ✅. Every participant is welcome to add and adapt.
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h3. Participants
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* *OpenAtlas*:
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h3. General
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* Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous
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* What is planned to be worked on and which source material is used
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* How does work begin, e.g. using bookmarks, already logged in, ...
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h3. Technical information
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|_<.              |_<.Answer        |_<.Info|
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|Device           |                 ||
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|Operating system |                 ||
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|Browser          |                 ||
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|Screen resolution|                 ||
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|OpenAtlas version|                 ||
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|UI language      |                 ||
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h3. Used features
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|_<.              |_<.Answer        |_<.Info|
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|Redmine          |                 ||
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|Manual           |                 ||
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|Profile          |                 |
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|Newsletter       |                 ||
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|Bookmarks        |                 ||
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|Notes            |                 ||
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h3. User information
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* Since when are they using OpenAtlas 
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* Which project is worked on currently
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* What is liked/disliked
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* Ideas for improvement (e.g. improved dashboard for quicker navigation to their tasks)
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* What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...)
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* Are there known bugs, if yes what prevented reporting
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* Are they feel included in the development process
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h3. %{color:green}Feedback and additional observations%
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h3. %{color:green}Concluding remarks%