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Usability research meeting 2024-11-19

Location: ACDH-CH, OpenAtlas office
Updated information in the course of the meeting is in color and/or marked with an ✅. Every participant is welcome to add and adapt.

Participants

  • OpenAtlas: Alexander Watzinger, Bernhard Koschiček-Krombholz
  • IMAFO:András Barati

General

  • Ask if notes taking, publishing results and naming them is is ok or if they prefer to remain anonymous ✅
  • What is planned to be worked on and which source material is used -> Project ENCHANT, sources in Arabic, PDFs (only partially with copy-able text) and physical print media
  • How does work begin, e.g. using bookmarks, already logged in, ... Starting browser, login

Technical information

Answer Info
Device Laptop
Operating system Windows 11
Browser Edge
Screen resolution 1920 x 1080
OpenAtlas version 8.8.0
UI language English

Used features

Answer Info
Redmine No Wasn't aware of it but created account and first issue
Manual Yes
Profile Yes
Newsletter No Wasn't aware of it but activated it than
Bookmarks No Was aware of it
Notes No Was aware of it

User information

  • Since when are they using OpenAtlas -> Since about 1.5 years
  • Which project is worked on currently -> ENCHANT
  • What is liked/disliked -> Likes the user friendliness, no dislikes
  • What is the workflow when questions or problems arise (manual, Redmine, mail, colleagues, ...) -> manual and than asking colleagues
  • Are there known bugs, if yes what prevented reporting -> Was aware of one bug but it was fixed already at time of interview (#2348)
  • Are they feel included in the development process -> Not until the user interview

Feedback and additional observations

  • Because of the Arabic text sources there is a need for being able to write right to left. So we created an issue for that (#2388)
  • Some issues about the use of sources became apparent. Most of them could be solved by adding an artifact. We may should provide more hints about it in the UI (#2390)

Concluding remarks

  • Thanks a lot to András for taking the time for an user research interview.
  • It was very productive and informative.
  • There will be a follow up meeting.about data entry for the ENCHANT team.

Updated by Alexander Watzinger about 11 hours ago · 4 revisions

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